Contact information

Contact Us

If you have any questions regarding our nursery collections, swaddle TOG ratings, sound machine settings, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Neva Nest
Website: nevanest.store
Email: support@nevanest.store
Phone: +61 493 999 110
Business Address: 2/58 Brindabella Drive, Shell Cove NSW 2529, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned baby essentials or parcels to this address without obtaining an authorized return warehouse address from our support team first.